ACES Hotel Kuala Lumpur

Everything was perfect except the Indian staff member who was checking out on the last day. He was talking loudly on the phone during the check-in process. He seemed annoyed that we bothered him. He was also very cold when we asked him to pick up our luggage. He had no sense of service at all. He is unqualified as a service person. He is a disgrace to this hotel. It was a mistake to hire him. Everything else was good. Clean room, convenient location, friendly price, and excellent other staff members (especially the late night staff). Even when we entered the room, the air conditioning was on and it was very cool.

Highly recommend this hotel. The room was comfortable and clean with good AC. There is free filtered water stations and ironing boards outside the rooms. Free washing machine and dryer for guests which although is busy at times was very handy. The location is excellent , right at the entrance to Chinatown and a short walk from MRT station with 7eleven at the front door. We actually extended our stay and the staff very kindly allowed us to stay in our original room.

very strategic location, just opposite petaling street. hotel is new and clean.

the room was spacious and very clean,washer and dryer available on site (foc), Its a newly renovated place so...various of foods available at surrounding

Perfect Location Staff was realy very friendly.just need to change linen every day.otherwise everything was Good.Must recommend. If get chance next time i will stay here again.